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Shopify Sidekick is the AI assistant built into the Shopify admin. With Appfox Subscriptions, you can ask Sidekick questions about your subscriptions and be taken directly to the right page in the app.

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What you can ask

Sidekick can help you find and manage subscriptions using natural language:
  • Find subscriptions — “How many paused subscriptions do I have?” or “Show me Jane’s membership”
  • Check billing issues — “Which subscriptions failed billing?” or “Show me payment failures”
  • View upcoming renewals — “What subscriptions are renewing this week?” or “Show upcoming billing”
  • Look up plans — “Show me my subscription plans” or “What membership options do I offer?”
  • Open a specific subscription — “Open this subscription” or “Show me subscription #12345”

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How it works

Sidekick searches your Appfox subscription data and returns results with links that open directly in the app. When you ask a question:
  1. Sidekick understands your request
  2. Searches your subscription contracts, plans, and billing data
  3. Shows you the results
  4. Clicking a result opens that subscription or plan in Appfox
No extra setup is needed — Sidekick integration is included with your Appfox Subscriptions installation.

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Example questions

Ask: “Find Jane Smith’s subscription” or “Show me subscriptions for jane@example.com”Sidekick searches by customer name or email and shows matching subscription contracts.
Ask: “How many active subscriptions do I have?” or “Show paused subscriptions”Sidekick filters by status (active, paused, cancelled, expired, or failed).
Ask: “Which subscriptions failed billing?” or “Show payment failures”Sidekick lists subscription contracts with recent billing failures so you can follow up with customers.
Ask: “What subscriptions are renewing this week?” or “Show upcoming renewals”Sidekick shows subscription contracts with billing dates in the next 7 days (or another timeframe you specify).
Ask: “Show me my subscription plans” or “What membership options do I have?”Sidekick lists all your selling plan groups and membership configurations.
Ask: “Open subscription 12345” or “Show me this subscription”Sidekick takes you directly to that subscription’s detail page in Appfox.

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Where Sidekick takes you

When you click a result from Sidekick, it opens the relevant page in Appfox:
  • Subscription contracts → Subscription detail page with customer info, line items, and billing history
  • Selling plans → Plans page with frequency, pricing, and product configuration
  • Failed billing → Failed subscriptions list with dunning status and retry options
  • Upcoming renewals → Subscriptions list filtered by next billing date

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Privacy and security

Sidekick searches only your own store’s subscription data. The search is authenticated using your Shopify session, so Sidekick can’t access subscriptions from other merchants. All queries are read-only. Sidekick can find and display subscription information, but it won’t pause, cancel, or modify subscriptions without your confirmation through the Appfox UI.