> ## Documentation Index
> Fetch the complete documentation index at: https://subscriptions-docs.getappfox.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Create manual subscription

> Manually create subscription contracts for phone or in-person customers

You can create subscription contracts manually for customers who place orders over the phone, via email, or through other channels outside your online storefront.

## When to use manual subscriptions

Manual subscriptions are useful when:

* A customer calls to set up a subscription
* You're migrating customers from another subscription platform
* You want to create a contract for testing or internal use
* A customer places an order through a channel where the subscription widget isn't available

## Create a manual subscription

<Steps>
  <Step title="Go to Subscriptions">
    Click **Subscriptions** in the main navigation.
  </Step>

  <Step title="Start the manual flow">
    Click **Import Existing Contracts**, then click **Create manual subscription**.
  </Step>

  <Step title="Set status and plan type">
    Choose:

    * **Status**: Active, Paused, or Cancelled (usually Active for new contracts)
    * **Selling Plan** (optional): Select an existing selling plan if you want the contract linked to one
    * **Plan Type**: Pay As You Go, Prepaid, or Advanced (choose based on your billing model)
  </Step>

  <Step title="Set the next order date and time">
    Enter the date and time when the first subscription order should be created. This is the contract's next billing date.
  </Step>

  <Step title="Configure billing frequency">
    Set:

    * **Billing Frequency**: The number (e.g., 1, 2, 3)
    * **Billing Interval**: DAY, WEEK, MONTH, or YEAR

    For example, "1 MONTH" bills monthly, "2 WEEKS" bills every 2 weeks.
  </Step>

  <Step title="Configure delivery frequency">
    Set the delivery period (usually matches billing frequency for PAY\_AS\_YOU\_GO contracts). For prepaid contracts, delivery can differ from billing.
  </Step>

  <Step title="Set billing iterations">
    Enter:

    * **Minimum Number Orders**: The fewest billing cycles required (usually 1)
    * **Maximum Number Orders**: The maximum billing cycles allowed (use a high number like 999 for indefinite subscriptions)
  </Step>

  <Step title="Choose currency">
    Select the subscription currency (USD, EUR, GBP, AUD, CAD, INR, etc.).
  </Step>

  <Step title="Add products">
    Click **Browse Product** and select the products to include in the subscription. For each product, set:

    * **Quantity**: Number of units per order
    * **Unit Price**: Price per unit
  </Step>

  <Step title="Choose the customer">
    Click **Choose Customer**, search for the customer by name or email, and select them. Then choose the payment method from the customer's saved payment methods.
  </Step>

  <Step title="Enter customer information">
    Fill in the customer's first name, last name, and phone number. If the customer has an existing account, some fields may auto-fill.
  </Step>

  <Step title="Enter the shipping address">
    Fill in:

    * **Address 1** and **Address 2** (optional)
    * **Country**
    * **Province** (state/region)
    * **City**
    * **Zip** (postal code)
  </Step>

  <Step title="Set shipping price">
    Enter the shipping price per order (e.g., 4.00 for \$4 shipping). Enter 0 for free shipping.
  </Step>

  <Step title="Save the subscription">
    Click **Save Subscription**. The app creates the contract and redirects you to the subscription detail page.
  </Step>
</Steps>

## What happens after creation

Once you save the manual subscription:

* The subscription contract is created in Shopify
* The next order is scheduled for the date/time you specified
* Billing will occur automatically at the specified frequency
* The customer can manage the subscription through the customer portal (if enabled)

## Limitations

* You cannot create manual subscriptions if your shop is running on a superseded or old app installation (during app migration periods)
* The customer must have a saved payment method in Shopify
* You must have the necessary products and variants in your catalog

<Note>
  Manual subscriptions follow the same billing, fulfillment, and dunning rules as subscriptions created through the storefront. Once created, they appear in the subscription list alongside other contracts.
</Note>

<Tip>
  Use the summary sidebar on the right to review your configuration before saving. It shows the selected plan, products, billing frequency, and customer details.
</Tip>